FAQs
Thank you for visiting our FAQs page. Below are some commonly asked questions about insurance, appointments, RX refills, our cancellation policy, and more.
Do you take insurance?
We are out of network with all insurance companies. Payment is due at time of service, we do not invoice. We accept all credit cards, cash, check, and HSA cards. Carrie offers you time that other practitioners do not at a rate that is far below most. We hope you will recognize the value of her advice and care, as we work together to manage your health care. We are happy to provide you with a super bill to submit to your insurance company as an out of network provider for any possible reimbursement.
​What is a nurse practitioner?
A nurse practitioner (NP) is a registered nurse with advanced academic and clinical experience, which enables him or her to diagnose and manage most common and many chronic illnesses, either independently or as part of a health care team. A nurse practitioner provides some care previously offered only by physicians and in most states has the ability to prescribe medications.
What is involved in scheduling a new patient initial intake appointment?
Initial consultations are booked at a minimum of one hour and fifteen minutes. Carrie feels that this is necessary to get a complete history and understanding about client’s mental, physical, emotional and personal well-being. Together, you will determine a plan of action to get you feeling healthy and balanced.
Please fill out your online medical profile prior to your first appointment so she can prepare for your visit. The invitation is sent when we set up your intake appointment, along with a new patient letter with directions and additional information. Please bring any recent test results with you to your first meeting.
​​Do you do annual exams and physicals?
Yes, however they are also "self pay" and we do not bill insurance for the exams. You must already be an established patient before you can set up an annual exam.
How do I get an RX refilled?
Please be mindful of the amount of medication you have left. Allow a minimum of one week to get your refill taken care of. The most efficient way is to message Carrie directly through the portal during her office hours. Include the drug name, dosage, quantity, and the name and address of the pharmacy. You can request your pharmacy to send us a fax to refill, but this can take several days. Please allow for time, we take care of every fax by the end of each business day. If we haven't filled it, it may be that we did not receive it.
What do you charge?
The cost of an initial is $468.75 for a 75 minute appointment. (More time can be scheduled in 15 minute blocks) . For follow up appointments you pay for the time booked at a rate of $375/hour. We schedule in 15 minute blocks. ie -30 min is $187.50 charge, 45 min is $281.25 etc. This does not include any lab or specialty testing. We do not invoice and payment is due at time of service.
It is required that the initial intake appointment be 75 minutes. Carrie reviews your medical history in advance but needs this full time in order to get to know you, your lifestyle, mindset and concerns. She is unable to order testing prior to you becoming a patient.
Are tests covered?
Many tests you purchase through us are out-of-pocket. Some take insurance and you pay them directly a minimum amount and submit it through your insurance company. We do not do blood work here. If a blood test is needed, Carrie will give you a script which you will take to whatever facility that you might be covered under. Every test is different. Most blood work is covered by insurance but it is up to you to clarify with your insurance company what and where is within your plan. Costs are lab dependent and you would have to contact them for costs and codes then contact your insurance company to see what is covered and what is self pay. We do not have access to this information.
What are your most common tests?
Hormonal tests such as saliva, urine and blood, regular and functional blood testing, Food sensitivity, Advanced Stool testing, breath testing for H Pylori & SIBO, Heavy Metals, Chemical Testing and much more.
Do you carry supplements?
Yes. For your convenience we carry pharmaceutical grade, high quality natural supplements here in the office. You can always stop by to get something you need during office hours (Monday through Friday), or we can ship them to you (minimum $11 freight charge). We can also arrange for after hours, pre-paid, pick ups from our lock box.
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* Return Policy: we do take products back provided they are unopened.
Can I book an appointment online?
IV patients can book on Vagaro (except chelation therapy and a few other special IV's that need pre-approval)
To make an appointment with Carrie, you do need to call the office at 303-459-4875.
What is your cancellation policy?
If you need to cancel or reschedule and appointment we ask that you give us at least 24 hours notice via phone message, phone call, or email in order to allow us to fill it for those on our waiting list. No shows are charged the full amount of the appointment at the $375/hour rate. We are happy to reschedule. Emergency situations are taken on a case by case basis by Carrie.
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NOTE: New patients require a credit card to hold your initial intake appointment. It will not be charged unless you do not show up for your appointment. We request a 24 hour cancellation notice to avoid being charged. Thank you.
